MR138 is committed to ensuring every member enjoys a safe, controlled, and enjoyable online gaming experience — without disrupting your everyday life.
Each of these features is specially designed to help you stay in control and enjoy gaming without pressure.
Set your own daily, weekly, or monthly deposit limits directly from your account settings. MR138 enforces these limits automatically to ensure you never overspend.
Use the session timer feature to set a time limit for your gaming sessions. When the limit is reached, the system will prompt a reminder and give you the option to take a break.
If you need a break from gaming, the self-exclusion feature allows you to block access to your account for a period of your choosing — from a few days to permanently.
Set the maximum loss amount you are willing to absorb in a single day. Once this limit is reached, the mr138 system will automatically block any further wagering.
Mr138's KYC process verifies the identity and age of every player. Individuals under 18 are not permitted to register or use our platform under any circumstances.
Mr138's dedicated support team is available 24/7. We also provide referrals to professional counselling organisations for players who need additional assistance.
Responsible gaming means engaging in betting or online gaming activities purely as entertainment — not as a source of income or a way to resolve financial problems. At MR138, we believe every player deserves a safe, enjoyable, and fully controlled gaming experience.
Many Malaysians enjoy online gaming as a leisure activity after work. However, some players may unknowingly begin to rely on gaming as an escape from stress or problems. This is where mr138's responsible gaming policy plays a vital role — helping you identify early warning signs before they become a more serious issue.
Important Notice: Online gaming should be viewed as entertainment, not an investment. Never wager money you cannot afford to lose.
Gambling problems can affect anyone regardless of background or income level. They often develop gradually and are difficult to detect in the early stages. MR138 encourages every player to honestly assess themselves from time to time. Signs to watch out for include:
If you recognise yourself in any of the above, do not be ashamed to seek help. MR138 is always ready to help you take the right steps.
MR138 provides a range of self-control tools accessible directly through your account settings. All tools are free, easy to use, and take effect immediately once activated.
You can set daily, weekly or monthly deposit limits based on your financial capacity. These limits cannot be raised immediately — any request to increase a limit requires a 72-hour waiting period to ensure you are making a considered decision rather than an impulsive one.
The loss limit feature lets you decide how much you are willing to lose within a set period. This is one of the most effective tools for managing your gaming budget and preventing losses beyond your means.
Set the maximum duration for each of your gaming sessions. When the time limit is reached, mr138 will automatically log you out of the session and display a reminder message. You will need to re-confirm to continue, giving you a moment to reflect before resuming play.
For players who feel they need a longer break, the self-exclusion feature allows you to block access to your mr138 account for a period of your choosing. During an active self-exclusion period, you will not be able to log in or start any games. This is the most decisive measure we offer and we encourage you to use it without hesitation whenever you need to.
All self-control tools at MR138 are completely free and takes effect immediately. No fees or complicated processes are required to activate it.
MR138 takes child protection very seriously. Our platform is not suitable for and is strictly prohibited to individuals under 18 years of age. We enforce this through a rigorous KYC verification process during registration.
For parents or guardians concerned about children potentially accessing online gaming platforms, some steps that can be taken include:
One of the best responsible gaming practices is setting a clear gaming budget before you start playing. This budget should come from disposable funds you can afford to spend entirely without affecting your or your family's essential needs.
Here is a quick guide to managing your gaming budget wisely with mr138:
MR138 understands that not all gaming-related issues can be resolved alone. If you or someone you know is facing a gambling problem, seeking professional help is the bravest and most important step you can take.
Mr138's 24/7 customer support team is available at any time to discuss available self-control options or to help you activate the self-exclusion feature. We will not penalise or question your decision — instead, we will offer you our full support.
Additionally, there are various support organisations that can assist players who need more in-depth help. Do not hesitate to reach out to our team for information and referrals suited to your situation.
Asking for help is a sign of strength, not weakness. MR138 respects every player who takes proactive steps to protect their mental and financial well-being.
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to speak with the mr138 support team.
Have you ever wagered money that was meant for daily necessities such as rent or food?
Do you find yourself constantly thinking about gaming even while doing other things?
Have you ever lied to loved ones about how much time or money you have spent on gaming?
Do you often try to win back money you have lost by continuing to play?
Do you feel anxious, irritable or restless when you are unable to play?
Has online gaming affected your relationships with family or your work performance?
If you answer "Yes" to 3 or more questions, please contact the mr138 support team immediately for the guidance and assistance you need.
Access your account via mr138.onl or the mr138 mobile app using your username and password.
Navigate to the "Settings" or "Profile" section and look for the "Responsible Gaming" or "Self-Control" menu.
Choose between deposit limits, loss limits, session time limits, or self-exclusion based on your current needs.
Enter the amount or duration you want and confirm your selection. The system will activate the limit immediately.
If you need help or wish to activate a long-term self-exclusion, contact the mr138 support team available 24/7.
Register your mr138 account today and access all our free self-control tools. We are committed to ensuring your gaming experience remains safe, in control and enjoyable — because your well-being is our priority.